Since my last post about Cyberpower, I have continued to experience issues with my system. First, something was seriously wrong with my video system. After a lot of diagnoses and downloading EVGA Precision, I determined that one of my two 9800GX2 cards was running hot (WAY HOT). At idle, this card was running @ 70(c) and at load it hit 112(c)! I pulled one card and then the other to determine which one was bad. Now comes the moment of truth, a call to CyberpowerPC tech support (dum dum duuuuuum!).
At first, I sent Cyberpower an email explaining the issue and asking for help. I received no response. Once I became convinced the issue was a bad card, called and left a message, again, no call back, however the next day I received and email (addressed to Dear Mr./Mrs.). I played phone/email tag with them for almost a week(In fairness, I was out of town for two days). Finally Zakary called me and it was a simple process. They needed a credit card number for a cross-ship (They send me a new part and I return the old one in the box I received the new one in). They ship the part ground, which would really suck if it was a part I needed to get my PC running!
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After the grand unpacking of the system (see the review part 2 HERE), I was very excited to power on the rig and see how the box performed! I attached a keyboard and monitor, watched the POST screen flash (with me rubbing my hands in rapt anticipation), waiting for this beast to jump into Windows Vista! Then, suddenly a flash and a screen appeared….”No Operating System Found”! I was thinking, “You have got to be kidding me”.
It is an ASUS motherboard and I had lots of little issues with my old ASUS. I rebooted and jumped into the BIOS configuration, hmmmm RAID is turned off on the SATA controller. Since I ordered the box with RAID-0, either CyberpowerPC never configured anything, or the BIOS got messed up.
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Oh, joy is upon us, dear readers! I FINALLY received my PC from CyberpowerPC. Read Part 1 HERE
I received the PC on the revised date that Cyberpower had promised (10/15/08). I arrived home to find a single HUGE white box, which looked quite beat-up. In case anyone was unsure of the contents of the box, the big “PERSONAL COMPUTER” stamped on the side was sure to clear up any confusion!
Beat-up big white box
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I have read MANY advertisements for Cyberpowerpc.com, though I have never paid much attention to them. I generally buy high-end Dell PC’s, or I build my own. I read MaximumPC magazine religously and I was surprised to see the high marks they gave the CyberPower Gamer Ultimate SLI QUAD. I currently have an aging home built dual core E6700 oc’d to 3.06Ghz with an NVidia 8800Ultra. One of the biggest issues I run into is drive performance, since I am running dual 400GB drives in a RAID-1 configuration. My ASUS mobo basically sucks and the RAID performance really sucks. I am going to turn this box into my new sever at home.
Back to my CyberpowerPC.com story. I spent the last few weeks pricing out rigs and looking at many PC manufactures, I also looked at parts to build my own. I came to the conclusion that I could buy a system from CyberpowerPC.com cheaper than I could build one, plus I get VIsta (I already have XP for a new PC if I need it) and some nice freebies. Read more…
