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Posts Tagged ‘cyberpowerpc’

Bad luck or Bad Parts? Cyberpower Revisited. (12/01/08 Updates!)

November 6th, 2008 Ted Sanft 3 comments

Since my last post about Cyberpower, I have continued to experience issues with my system.  First, something was seriously wrong with my video system.  After a lot of diagnoses and downloading EVGA Precision, I determined that one of my two 9800GX2 cards was running hot (WAY HOT).  At idle, this card was running @ 70(c) and at load it hit 112(c)!  I pulled one card and then the other to determine which one was bad.  Now comes the moment of truth, a call to CyberpowerPC tech support (dum dum duuuuuum!).

At first, I sent Cyberpower an email explaining the issue and asking for help.  I received no response.  Once I became convinced the issue was a bad card, called and left a message, again, no call back, however the next day I received and email (addressed to Dear Mr./Mrs.).  I played phone/email tag with them for almost a week(In fairness, I was out of town for two days).  Finally Zakary called me and it was a simple process.  They needed a credit card number for a cross-ship (They send me a new part and I return the old one in the box I received the new one in).  They ship the part ground, which would really suck if it was a part I needed to get my PC running!

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My CyberpowerPC Experience Part 3

October 26th, 2008 Ted Sanft 1 comment

After the grand unpacking of the system (see the review part 2 HERE),  I was very excited to power on the rig and see how the box performed!  I attached a keyboard and monitor, watched the POST screen flash (with me rubbing my hands in rapt anticipation), waiting for this beast to jump into Windows Vista!  Then, suddenly a flash and a screen appeared….”No Operating System Found”!  I was thinking, “You have got to be kidding me”.

It is an ASUS motherboard and I had lots of little issues with my old ASUS.  I rebooted and jumped into the BIOS configuration, hmmmm RAID is turned off on the SATA controller.  Since I ordered the box with RAID-0, either CyberpowerPC never configured anything, or the BIOS got messed up.

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My CyberpowerPC Experience Part 2

October 18th, 2008 Ted Sanft No comments

Oh, joy is upon us, dear readers!  I FINALLY received my PC from CyberpowerPC.  Read Part 1 HERE

I received the PC on the revised date that Cyberpower had promised (10/15/08).  I arrived home to find a single HUGE white box, which looked quite beat-up. In case anyone was unsure of the contents of the box, the big “PERSONAL COMPUTER” stamped on the side was sure to clear up any confusion!

Beat Up Big White Box

Beat-up big white box

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My CyberpowerPC Experience Part 1

September 19th, 2008 Ted Sanft 1 comment

I have read MANY advertisements for Cyberpowerpc.com, though I have never paid much attention to them.  I generally buy high-end Dell PC’s, or I build my own.  I read MaximumPC magazine religously and I was surprised to see the high marks they gave the CyberPower Gamer Ultimate SLI QUAD.  I currently have an aging home built dual core E6700 oc’d to 3.06Ghz with an NVidia 8800Ultra.  One of the biggest issues I run into is drive performance, since I am running dual 400GB drives in a RAID-1 configuration.  My ASUS mobo basically sucks and the RAID performance really sucks.  I am going to turn this box into my new sever at home.

Back to my CyberpowerPC.com story.  I spent the last few weeks pricing out rigs and looking at many PC manufactures, I also looked at parts to build my own.  I came to the conclusion that I could buy a system from CyberpowerPC.com cheaper than I could build one, plus I get VIsta (I already have XP for a new PC if I need it) and some nice freebies. Read more…